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Terms and Conditions of Sale

Please read this document carefully as it contains the terms and conditions that you agree to be bound by if you continue to use the Mentep Bey Online Store. The below terms and conditions (“the Conditions”) and the Terms of Use apply to your use of this Mentep Bey Online Store and to any purchases you make through the Mentep Bey Online Store. In the event of any conflict between the Terms of Use and these Conditions, the latter shall prevail. These Conditions and the Terms of Use apply between you and Mentep Bey Limited(“MBEY”, “we” or “us”), whose registered office is in Nevada, United States. Please address any complaints, queries or correspondence regarding these conditions or the Mentep Bey Online Store, to [email protected]. This site is operated by Mentep Bey Limited from its registered address at 6605 Grand Montecito Pkwy, Suite 100, Las Vegas, NV 89149, North Gate.

Purchasing The MBEY Products

Eligibility to order criteria: You may only purchase products from MBEY: Available for sale and details of which appear on MBEY; For personal use, either by yourself or by your intended recipient(s) of the products. MBEY reserves the right to decline any order that it has reasonable cause to believe is for onward sale other than through distribution channels approved by MBEY.

Details of the products available for purchase (including their price) are set out on MBEY. MBEY takes all reasonable care to ensure that all details, descriptions and prices of products appearing on MBEY are correct at the time when the relevant information is placed onto MBEY . Although every effort is made to keep MBEY as up to date as possible, the information appearing at a particular time may not always reflect the position exactly at the moment you place an order. Please note that if the pricing error is obvious and unmistakable and could have reasonably been recognized by you as a mispricing, we do not have to provide the products to you at the incorrect price.

 

Ordering Products:

Once you have selected the products you wish to order, navigated through the checkout process and clicked on the ‘Submit Order’ button on the cart page. Once you have clicked on the ‘Submit Order’ button, you have made a binding offer for the sale of goods. Your offer at this stage is still subject to our acceptance. In order that we may accept your offer, we obtain an authorization from your Credit card company for the amount detailed on the order summary page. We are not taking funds from your card at this stage, although the amount available for you to spend will be reduced by the authorization. This is a normal process with the banks. If your credit card should not give an authorization, your order will not be processed further.

The MBEY will e-mail you to confirm your product order has been received. MBEY will e-mail you again to confirm that the products you have ordered are being shipped to you. We are deemed to have accepted your offer, and a corresponding contract of sale for the products you have ordered is concluded between you and MBEY only upon those products being shipped to you, as detailed in the dispatch confirmation e-mail.

The MBEY may refuse or be unable to process your order if: The product you ordered is discontinued or no longer available. Your credit card does not give authorization for the payment of the purchase price. You do not meet the eligibility to order criteria set out above. You want to ship to a freight forwarding company address for example Self Storage, Address Pal and Storage Wizard as they are unable to accept delivery. The MBEY will not be liable to you for any loss or damage directly or indirectly resulting from such refusal or inability to process your order.

 

Regular Shipping

Orders are typically processed (pre-shipment) within 2-3 business days.

Once your package is on the way, shipping typically takes 4-6 business days, but delays from the courier can happen.

To track your order, please visit track orders.

 

Return Policy

We are committed to quality products and your satisfaction is 100% guaranteed. A Buyer may return an item purchased through the MBEY website, if the item received is substantially different from its listing, or is found to be inauthentic and/or damaged as a result of shipping. In order to receive a refund, the Buyer must notify MBEY of his intention to return the item as “not as described” within fourteen (14) days of receipt. Right of return applies only to the original purchaser, and is non-transferable.

 

How To Return Your Goods

You may return goods purchased on MBEY  for a full refund of the product cost (excluding shipping charges) by following these simple steps: by contacting the US Customer Care Center by email at [email protected]. Any goods returned must be accompanied by the Delivery Documentation to enable us to process the return.

The following information will be required when returning your goods:

    1. Confirmation Email containing your Order Number
    2. List and description of goods to be returned
    3. Reason given for returning goods
    4. It may take up to 7 days for your parcel to reach us
  1. Reasonable care must be taken when packaging the parcel and returning it so that goods are not damaged in transit
  2. You are advised to use a carrier that offers both traceability and insurance to ensure that the returned goods will arrive back with us to enable us to process the return.

 

Return of Funds

Your refund will be processed once our warehouse receives and inspects your return. Our inspection process can take up to 14 days after being RECEIVED.

Once the inspection process is completed successfully we will process your return within three (3) working days.

Payment is usually returned to the debit/credit card used to make the original purchase unless Buyer requests a personal check in writing.

 

How to contact us.

Our contact details can be found on our contact us page.

 

Liability

The Products are supplied for domestic and private use only. TCC shall not be liable for any losses relating to any business of yours, for example, lost revenue, income or profits, lost data or any interruption to your business. You must follow any instructions we may give you in relation to the safe use or storage of the Products. Subject to applicable law, we will not be responsible for any damage to the Products which is caused by your failure to follow these instructions. There are certain responsibilities which MBEY cannot exclude by law and nothing in these Terms and Conditions of Sale limits or attempt to limit our to you: for death or personal injury resulting from negligence.

 

Fraud

Any responsibilities that cannot be excluded by the Consumer Rights Act 2015 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

 

General

The MBEY reserves the right to: Modify or withdraw, temporarily or permanently, MBEY  (or any part thereof, including product images or concerning the availability of products) with or without notice to you; MBEY shall not be liable to you or any third party for any such modification or withdrawal; and/or Change the Conditions from time to time, and your continued use of MBEY (or any part thereof) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you must immediately stop using MBEY . If MBEY should change these Conditions, your order will be subject to the Terms and Conditions that were in force at the Date and time of you placing your order. Copies of the applicable past T&C are available by email from [email protected]. Post purchase assistance – you may also contact the Customer Care Centre by sending an email to the above email address if you have any queries or concerns regarding your purchase.

The images of the Products on our Website are for illustrative purposes only. Although we have made every effort to display the colors accurately, we cannot guarantee that your computer’s display of the colors accurately reflects the color of the Products. Products purchased may vary slightly from images on our Website. The packaging of the Products may vary from that shown on images on our Website.

If any part of the Conditions is declared unlawful or unenforceable, then that provision shall be deemed deleted from the Conditions and the remaining provisions of the Conditions shall remain in full force and effect. United States law applies to these Conditions and any dispute relating to the Conditions shall be settled by the Nevada courts (or the courts of Kings County, New York).