Privacy.

This Privacy Policy explains how information (both  users and Customer information) is collected and utilized by Mentep Bey Limited. and its subsidiaries and affiliated companies (“MBEY”, “our”, “us” or “we”). MBEY is committed to protecting your privacy when you visit our websites or use a MBEY kiosk or application (collectively referred to as the “MBEY website”). By using the MBEY website, you agree to be bound by the terms and conditions of MBEY’s Privacy Policy and Terms of Use. The MBEY Privacy Policy is outlined below. A link to this policy is provided in the footer information on every page of the MBEY website. View the Terms of Use and Sales & Refunds.

Content, displayed to you on the MBEY website and elsewhere, including advertisements and information about MBEY’s programs and products, may be customized to your interests and preferences based on your personally identifiable information and website usage information collected online unless you opt out by following the instructions that can be found at the NAI’s consumer website at networkadvertising.org/choices/ or Aboutads.info at aboutads.info/choices/ or Your Online Choices at youronlinechoices.eu. You have to opt out using each of your Web-browsing applications and devices separately. However, if you opt out we may still suggest offerings to you on the MBEY website based on your history at the MBEY website.

We may share your personal information with third parties for third-party marketing purposes, as further described below. You can elect for us not to do so by emailing us at [email protected].

 

Our Policy on collecting information on the MBEY Website

Online retail purchases

When you order a product from the MBEY online store, we need to know your name, billing and shipping addresses, telephone number, email address, and credit card information to process your order. Your credit card information will be sent to our third-party payment card processors and service providers to perform fraud detection and payment processing services. If your purchase is rejected by our website because it was detected as a possible fraudulent use of a payment card, and you are in fact the authorized user of the card, you can contact us at [email protected] for the issue to be evaluated and resolved. We do not store credit card numbers. If you choose to have your payment information saved for future purchases, we will retain payment information using tokenization technology for enhanced security. We will retain your other personally identifiable information for our records, in order to facilitate better customer service, and to inform you of our products and promotional offers.

 

Online memberships and donations

When you purchase a MBEY membership or make a donation to MBEY online, we will ask you to provide us with the information we need to process your membership and/or to acknowledge your contribution. This information includes your name, billing and mailing addresses, telephone number, email address, and credit card information. Your credit card information will be sent to our third-party payment card processors and service providers to perform fraud detection and payment processing services. If your purchase is rejected by our website because it was detected as a possible fraudulent use of a payment card, and you are in fact the authorized user of the card, you can contact us at [email protected] for the issue to be evaluated and resolved.

We will retain your personally identifiable information for our records, in order to facilitate better customer service. We do not store credit card numbers. To process payments for members who have selected automatic renewal, MBEY will retain payment information using tokenization technology for enhanced security. In certain cases, you may be asked for additional information to complete your request, such as the names and birth dates (month/year) of your children if obtaining a membership with children(see “Children 12 and under”).

 

Memberships enrolled in auto-renew program

By choosing auto-renew at the time of purchase, you authorize MBEY to automatically charge the credit card provided on an annual basis, at the then-current price for the membership category you have chosen.

Members enrolled in the auto-renew program will be notified by email at least 30 days prior to annual charge. If you change your mind about auto-renewing, you can cancel at any time prior to the auto-renewal date by emailing us at [email protected].

 

Online surveys

From time to time, MBEY may invite you to participate in surveys posted on the MBEY website or sent to you by email. You may decide whether you wish to complete such surveys, which may ask about your background, occupation, or similar questions. We use this information to help us better understand our audience, which in turn allows us to better meet your needs and interests. Information collected in these surveys is never sold or rented to third parties for marketing purposes.

 

Children 12 and under

MBEY does not solicit personal information from children. Visitors 12 years of age and under should remember that they are required to obtain an adult’s permission before submitting any personal information to this or any other website.

 

MBEY newsletters

MBEY offers visitors to the MBEY website and users of MBEY Audio (both our downloadable iOS app, where you may also opt in to receive push notifications, and the devices available to visitors at the Museum) the opportunity to subscribe to one or more of our online newsletters, a service hosted by a third-party contractor that has agreed to use the email address you provide only to send our newsletters to you. If you opt in via the subscription form found in the footer section of any page on MBEY.com, you will receive MBEY’s biweekly What’s New newsletter. If you opt in via the subscription form in the footer section of the mentepbey.com site, you will receive newsletters from the MBEY Store. If you subscribe on our Newsletters page (MBEY.com/newsletters), you will receive those newsletters that match your chosen interests. You may subscribe or unsubscribe at anytime by following the instructions on our newsletters.

 

Emailing MBEY

If you send an email to MBEY, your message and email address may be saved and we may send you emails in order to respond to your message. Any material, business information, ideas, concepts, or other information sent to MBEY by email will be treated as non-confidential and non-proprietary. We will only use the information provided in your email and your email address to improve the MBEY website, services, and products, and to fulfill or respond to your requests for products, services, or information.

 

Site usage information

As is the case with many websites, our servers automatically collect your IP address when you visit our website, and we may associate that with your domain name or that of your Internet access provider. We may also capture certain “clickstream data” pertaining to your website usage. Clickstream data includes, for example, information about your computer or device, Web browser and operating system and their settings, the referring page that linked you to the website, the pages or content you see or click on during your visit and when and for how long you do so, items you download, transactions you complete, and any search terms you have entered on the MBEY website or a referral site.

Among other things, this information enables us to generate analytics reports on the usage of our website. We use Google Analytics and Google Tag Manager to do this. To opt out of your MBEY website usage being included in our Google Analytics reports, you may follow the instructions at https://tools.google.com/dlpage/gaoptout. Google Analytics’ cookies expire 24 months after being set.

In addition, we may deploy various tracking technologies on the website to collect additional information about your website visits. For example, we use tracking technologies on our web site that detect visitor activity (such as mouse clicks, scrolls and hovers) and change content on our web site in order to increase visitors’ discovery of content and better enable visitors to find things that they are interested in.

The MBEY website also uses technologies such as “cookies” and “pixel tags” to improve the functioning of the site and your experience and to learn how visitors are using our website. Cookies are small data files that are automatically sent to your browser from a Web server and stored on your computer’s hard drive. Cookies enable us to remember what items are in your shopping cart, and to personalize your experience. Pixel tags are tiny graphical images embedded in emails or webpages. Pixel tags are used to determine what parts of a website a visitor has viewed, or whether an email was successfully opened. These technologies are used to gather information to analyze traffic to the MBEY website, to improve our content and navigation, to enhance our marketing efforts, to personalize your experience, and to provide online display advertising and/or offline communications tailored to your interests based on your online behavior. Some of these technologies are deployed on our website by third parties with which we have agreements.

A Facebook pixel is code on the MBEY website that helps us to track conversions from Facebook ads, to optimize ads based on data collected, to build targeted audiences for future ads, and to market to people who have already engaged with the MBEY website, such as by making a purchase.

These tracking technologies may be deployed by us and/or by our service providers—such as Google Ad Manager, Facebook, Instagram, —to collect or receive information from our website and elsewhere on the Internet, and to use that data to provide measurement service and target ads. Some of these technologies enable us to assign a unique number or identifier to you, and relate your website usage information to other data about you, including your personal information. These technologies also enable us to recognize you when you access our website using different Web browsers and different computers or devices. You can opt out of the collection and use of this information for ad targeting at aboutads.info or networkadvertising.org or youronlinechoices.eu.

 

Social media

We maintain a presence on several social networking platforms, such as Facebook, Instagram, YouTube, Pinterest, and Twitter, and we also incorporate some third-party social networking features onto our website. Through these platforms and features, we receive some personal information and some usage information about you, and this Privacy Policy applies to that information as well. In addition, these third-party social networking platforms have their own privacy policies, which explain how the third parties that provide them will use and protect your information. The information we receive from third parties may depend on the privacy settings you have on the third-party platform.

 

Do-not-track disclosures

Some Web browsers may transmit “do-not-track” (DNT) signals to the websites with which the user communicates. Because of differences in how Web browsers incorporate and activate this feature, it is not always clear whether users intend for these signals to be transmitted, or whether they even are aware of them. We currently do not change our tracking practices in response to DNT settings in your Web browser.

 

Our policy on the use and disclosure of the information we collect on the MBEY website and elsewhere

MBEY uses the personal information you provide to us for internal purposes, such as completing and tracking your transactions, analyzing trends, and collecting statistics. MBEY may also compile and provide aggregate statistics about our visitors, customers, sales, traffic patterns, and related site information to third parties, but these statistics will not include any personally identifying information.

If you are a member, and you elect to have your membership auto-renew, you authorize MBEY to automatically charge the credit card provided on an annual basis, at the then-current price for the membership category you have chosen. Members enrolled in the auto-renew program will be notified by email at least 30 days prior to annual charge. If you change your mind about auto-renewing, you can cancel at any time prior to the auto-renewal date by emailing us at [email protected]

If you have provided us with your email address, we may send you emails in order to alert you to information, events, activities, or programs at or related to MBEY that we believe may be of interest to you, or to alert you about sales or other promotional events at the MBEY online store. If you do not want us to use your email address to contact you for these purposes, you may send an email message containing your name and email address to [email protected]

We may combine information you give to us online, offline, in our stores, at the art gallery, or through our catalogs. We may also combine or supplement this information with publicly available information and additional information we receive from or have cross-referenced with our third-party vendors and others. We use this combined information to enhance and personalize your shopping experience with us; to communicate with you about products, exhibitions, or events that may be of interest to you; or for other promotional or Museum-related purposes.

 

Your California privacy rights

California’s “Shine the Light” law, Civil Code section 1798.83, requires certain businesses to respond to requests from California customers asking about the businesses’ practices related to disclosing personal information to third parties for the third parties’ direct marketing purposes. Alternately, such businesses may have in place a policy not to disclose personal information of customers to third parties for the third parties’ direct marketing purposes if the customer has exercised an option to opt out of such information-sharing. As discussed above, if you wish to opt out of our sharing of your information with third parties for the third parties’ direct marketing purposes, please contact us at [email protected].

 

Use of third-party service providers

From time to time, MBEY retains qualified third-party service providers to help us manage the MBEY website and allow us to better serve our visitors, customers and others who contact us. These may include third-party contractors who assist us by processing registration and ticketing for the Museum and for certain events or courses. We also engage third-party vendors to analyze the information we collect on the MBEY website and through other resources for marketing or similar purposes.

We may contract with third parties who use cookies, clear gifs, device fingerprinting, and other online tracking technologies to collect information on our behalf. These parties are required to maintain the confidentiality of this information. These third parties provide certain services to us, including automated data management, promotional services, website optimization, personalization and feature customization based on your interaction with the MBEY website. We provide these service providers with the information they need, or these service providers directly obtain the information they need, to perform these services, but we restrict the vendors from using the information in any way not expressly authorized by MBEY.

We also contract with third-party vendors who process applications for Museum employment or opportunities to participate in Museum-related activities. MBEY requires its vendors to maintain the security of this information and restricts the vendors from using the information in any way not expressly authorized by MBEY.

 

Third-Party Data Sharing

We also share data with third-parties to process your payment transactions and detect possible fraudulent use of a payment card., This includes information about your payment card, account number, shipping and billing address, email address, telephone number, purchase and transaction information, mobile device, computer, software and their location. Some of these third parties may be located in other countries. By submitting your information to make a purchase, you agree to this.

 

Linking

Please be aware that the MBEY website may contain links to other sites operated by third parties over which we have no control. Once you leave the MBEY website, the MBEY Privacy Policy will not apply, and you access such sites at your own risk.

Different rules may apply to their collection, use, or disclosure of your personal information. We encourage you to review other websites’ policies before revealing any personally identifiable or sensitive information. MBEY does not control, and is thus not responsible for, the content or privacy practices and policies of such other sites and under no circumstances shall we have any liability whatsoever for the activities conducted by or at any website accessed from or through the MBEY website.

 

Security

The MBEY website uses various measures designed to secure information. However, there is no such thing as 100% security. Always look out for the ‘https’ for the most secure experience online.

It is important for you to protect yourself against unauthorized access to your password and to your computer.

Be sure to use a known and trusted secure connection and to log off when finished using a shared computer. You should be aware that there is always some risk involved in transmitting information over the Internet. There is also some risk that others could find a way to thwart our security systems. As a result, while we strive to protect your information, we cannot ensure or warrant the security and privacy of any information you transmit to us, and you do so at your own risk.

Please be advised that when placing an online order through the MBEY online store, your personal data will be protected in accordance with United States law, which may not require the same level of protection as is legally required in other countries, such as countries in the European Union.

 

Revisions to our privacy policy

Please note that MBEY may revise its privacy policy at any time, without notice, such changes to be effective immediately upon posting on the MBEY website. Such revisions may arise in response to changes in the law, policy, or other factors. We encourage you to periodically visit this page to review our most current policy. In some cases (for example, if we significantly expand our use or sharing of your personal information) we may also tell you about changes by additional means, such as by sending an email to the email address we have on file for you. In some cases, we may request your consent to the changes.

 

Contact MBEY

Send your questions, comments, or concerns about our privacy policy or any other aspect of our website to [email protected]

Last update: January 20, 2024