Payment

Payment methods

Mentep Bey accepts a variety of payment methods online. In the U.S., we accept:

• American Express
• Discover
• MasterCard
• UnionPay
• Visa

Some payment types are ineligible for orders that ship to multiple addresses. If you are using an ineligible payment type for an order shipping to multiple addresses, you will either need to change the payment method, or ship your order to a single address..

Please note that you can use the value from all types and generations of Mentep Bey gift cards.

 

Credit Cards or Debit Cards

Troubleshooting credit card & debit card payment errors

• If your card is new or recently reissued, make sure it has been activated.
• Double check the card type (for example, American Express), the account number and expiration date.
• Remove dashes or spaces from the account number.
• If everything seems to be correct, call the card issuer’s customer service 800 number on the back of your card. Your credit card company may need to speak with you before they authorize your purchase.

 

Account verification

To prevent any unnecessary delays processing your order, please ensure that the billing addresses on your order matches the information on your credit card account. If you have recently moved or are unsure whether you receive your credit card statement at your work or home address, please contact your card-issuing bank using the 800 number on the back of your credit card to confirm.

 

Security codes

The card security code is a unique three or four digit number printed on the front (American Express) or back (Visa/MasterCard/Discover) of your card, in addition to the account number.

American Express:

Visa/MasterCard/Discover:

Daily spending limits for Debit Cards

Most debit and check cards have daily spending limits that may substantially delay the processing of an order — even if there is enough money in an account. When using a debit card, funds are immediately reserved in your bank account at the time you place your order. Please consult your card-issuing bank for information about your daily spending limits if you are having trouble placing your order.

 

When Mentep Bey charges your account

Mentep Bey receives authorization to charge your account prior to shipping your item(s). Your card will be charged at the time of purchase. If your order contains multiple items and they ship at different times, you will only see one charge for the total order on your credit card statement.

 

Mentep Bey Wallet

The Mentep Bey Wallet was introduced in 2024 and is now the wallet to use in purchasing products, accessories and more from Mentep Bey. The Mentep Bey Wallet is an easy and seamless way to receive your store credit on returns. You can access your Wallet from MBEY online account.

You will be notified on every wallet transaction, wallet top-up, and wallet amount deduction through email notifications.

Wallet as a Payment Method

Your Mentep Bey Wallet will work as a payment method only if the wallet amount is greater than the total order value. It will show in the payment method selection at checkout. 

Wallet Amount Withdrawal

You can withdraw their wallet amount into their bank account. You have to file a withdrawal request and provide your account details. For further assistance please contact us at: [email protected]

 

Tax

Tax rate In accordance with state and local law, your online purchases from Mentep Bey will be taxed using the applicable sales tax or seller’s use tax rate for your shipping address, or the Mentep Bey Store address where the item is picked up. The tax listed during checkout is only an estimate. In California and Rhode Island, sales tax is collected on the unbundled price of the iPhone. Your invoice will reflect the final total tax, which includes state and local taxes, as well as any applicable rebates or fees.   Tax-exempt orders To place an order on behalf of a tax-exempt organization or individual, please email a Mentep Bey Store Specialist at [email protected]. You will need to provide proof of state tax-exempt status for the state where the product is being shipped. The organization or individual name on the order must exactly match the state tax-exempt certificate. Federal tax exemption certificates are not applicable. Note, for corporate tax-exempt purchases, only corporate-issued credit cards for the applicable tax-exempt organization will be accepted as a method of payment (i.e., no cash, personal check, or personal credit cards will be accepted).