Fit Tips
If you’re on the borderline between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.
Shoe.
US Men
US Women
EU
5
7
37
6
8
39
7
9
40
7.5
9.5
41
8
10
41.5
8.5
10.5
42
9
11
43
9.5
11.5
43.5
10
12
44
11
13
45
12
14
46.5
13
15
48
Fit Tips
If you’re on the borderline between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.
Caps.
Size(inch)
US Size
Metric Size
Generic Size
21 1/8
6 3/4
54
SM
21 1/2
6 7/8
55
SM
22
7
56
M
22 1/2
7 1/8
57
M
22 3/4
7 1/4
58
L
23
7 3/8
59
L
23 1/2
7 1/2
60
XL
Fit Tips
If you’re on the borderline between two sizes, order the smaller size for a tighter fit or the larger size for a looser fit.
Product Care.
To preserve the quality of your Mentep Bey purchase(s), we recommend you to respect the care instructions :
.: Do not wash
.: Do not bleach
.: Do not tumble dry
.: Iron at a maximum sole-plate temperature of 110°C
.: Mild professional dry cleaning in hydrocarbons KWL
.: Gentle dry clean
.: Dry clean inside out in a net
.: Iron inside out with a fabric in between
For any enquiries about your product, please do not hesitate to contact Mentep Bey online.
Shoe Care.
Protect Them Right Out of the Box
Invest in a good repellent spray to prevent dirt and water from damaging the surface of your shoes. Apply the repellent immediately after unboxing the shoes.
Clean by Hand Regularly
Wash your shoes by hand using a damp cloth, a toothbrush or shoe brush and a cleaner made especially for shoes.
Never put your shoes in the washing machine or dryer as this adds a ton of wear-and-tear to the shoes.
Soak the Laces
Brighten up dingy laces with a quick soak in a bowl or sink. Mix shoe cleaner or laundry detergent with some water, and swirl the laces around to saturate them.
Fight Insole Odor
Sweat and heat can turn your beautiful shoes into a stink factory. Combat the stench by wearing moisture-wicking socks and letting your shoes dry completely between uses, especially if you work out in them.
A natural deodorizing spray containing essential oils like peppermint and tea tree can also freshen up funky insoles without leaving chemical residues.
Bag Care.
Tips to keep your bag in good condition
Avoid oily, alcohol or perfume-based products.
Avoid rubbing against dark, textured, or embellished clothing.
Keep any sharp objects like keys, nail files, and pens in pouches to avoid leaving scratches on the leather inside of your bag. Make sure water bottles, make-up, or other spillable items are tightly sealed to avoid leaving stains.
Use a portable handbag hanger to hang the bag instead of placing it on the floor when not in use. This will help ensure it is not exposed to dirt, glass shards, liquids, or people stumbling over or stepping on it.
Avoid packing heavy or bulky objects inside the bag to help it stay in proper shape.
Keep it away from water. Always cover your bag to protect it from rain, as water can leave leather stained and blistered.
Have your bag professionally cleaned and restored if it suffers severe water stains or other marks.
Cap Care.
Cap Travel
To maintain the cap's shape as well as possible, we recommend avoiding adding any unnecessary weight to your cap that could alter its shape. When traveling, we recommend using our Travel Case to ensure your cap looks the same when you arrive at your destination as it did when you departed.
Rinse & repeat
Always look after your cap following excessive use and sweating. If your cap comes in contact with sweat, chlorinated pool water or other chemicals, it may experience discoloration, in which case it is important that your remove these liquids as soon as possible.
Washing tips
The best way to wash a cap is by using warm water (around 30°C or 85°F) and a mild textile detergent without bleach (study the care label inside the cap first). Dry your cap by filling it out with a towel to help maintain its beautiful shape and avoid wrinkles. Keep away from direct heat such as radiators or sunlight while drying.
Never machine wash your cap and always be sure to check the care label within the headband.
Payment Methods.
Payments are accepted via credit card, debit card, Mentep Bey Wallet, Klarna, AfterPay and Affirm with a valid United States billing and shipping address. Accepted credit cards are Visa, American Express, Discover and Mastercard.
When placing an order, your billing address must correspond to the address of your credit card, or we will not be able to process your order.
All transactions are secured. The Mentep Bey website is provided with an SSL encryption system to protect personal and payment data.
Shipping & Delivery.
Shipping Fees & Timing
Regular shipping fee is $5.99. Orders of $75 or more qualify for free shipping.
Orders may take 24 to 36 hours to process. Once your order has been processed, you will receive an email confirming your order has shipped.
Shipping timing begins when you receive the shipping confirmation email.
Additional validation may be required for some orders and can delay delivery.
To track your order, visit your account or shipping confirmation email.
Returns & Refunds.
Online purchases can be returned complimentary online
Returns Process
Register your return online or contact Client Services: Register your return online by connecting to your MBEY account or email us at:[email protected].
Prepare your package: Place your item in its original packaging and with the original receipt.
Put the pre-paid label you received from us on your package: Cover old address labels with the new pre-paid label and securely seal your package.
Deliver your package to USPS: Drop your package off at any USPS location.
Policy
.: Complimentary refunds & returns within 30 days
.: Item in perfect & sellable condition
.: Original packaging
.: Original invoice, leaflets, and certificates
Please visit our full Returns & Refunds Policy here.
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